Last Updated: [Insert Date]
At [Your Store Name], we want you to love your purchase. If for any reason you are not completely satisfied, we’re here to help.
1. Eligibility for Returns
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Returns are accepted within [X days] of delivery.
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Items must be unused, unworn, unwashed, and in original condition with tags attached.
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The following items are not eligible for return:
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Innerwear, lingerie, swimwear, and socks
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Items purchased on final sale/clearance
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Customized or personalized products
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2. Exchange Policy
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Exchanges are subject to product availability.
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If the requested size/color is not available, you may opt for a refund or store credit.
3. Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection.
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If approved, your refund will be processed within [X business days] to your original payment method.
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Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item).
4. Return Process
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Contact us at [your email/phone] to initiate a return request.
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Pack the item securely in its original packaging.
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Ship the item to:
[Your Store Name / Return Address] -
Once received, we’ll process your return/exchange.
5. Damaged or Incorrect Items
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If you receive a defective, damaged, or incorrect product, please contact us within [X days] of delivery.
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We will arrange a replacement or issue a full refund, including shipping costs.
6. Contact Us
For any return or refund inquiries, please contact:
[Your Store Name]
📧 Email: [your email]
📞 Phone: [your phone number]
📍 Address: [your return address]