Accepted & Refused Items

What We Accept (and What We Don’t)

Accepted Items

Kakoo Kakoo accepts quality women’s fashion pieces that are stylish, functional, seasonal, and in excellent or very good condition.
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Clothing (Women’s Fashion)

Eligible categories:

  • Dresses (casual, evening, midi, maxi)
  • Skirts; denim, pleated, cotton, A-line
  • Tops; blouses, shirts, camisoles, knit tops
  • Sweaters & Knitwear; lightweight knits, wool, cashmere
  • Pants; tailored trousers, wide-leg pants, linen pants
  • Jeans; straight, wide, boyfriend, high-rise
  • Outerwear; trench coats, wool coats, puffers, denim jackets
  • Light jackets and blazers
  • Jumpsuits & co-ords
  • Seasonal pieces (spring dresses, winter coats, autumn knitwear)

Specific Clothing Accepted

  • Minimal wear only (no fabric thinning)
  • Modern silhouettes (high-rise jeans, tailored cuts, straight leg)
  • Neutral or popular color palettes (beige, cream, black, denim, sage, navy)
  • Natural or durable materials: cotton, linen, wool, cashmere, silk, premium denim
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Shoes

Accepted categories

  • Sneakers (clean soles, minimal creasing)
  • Flats, loafers, ballet shoes
  • Heels (not scratched, not dented)
  • Boots & ankle boots
  • Sandals (straps intact, footbed clean)

Condition Requirements

  • Soles must be clean and not overly worn
  • No dents, peeling leather, or broken heels
  • Insoles must be hygienic and intact
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Clothing (Women’s Fashion)

Eligible categories:

  • Dresses (casual, evening, midi, maxi)
  • Skirts; denim, pleated, cotton, A-line
  • Tops; blouses, shirts, camisoles, knit tops
  • Sweaters & Knitwear; lightweight knits, wool, cashmere
  • Pants; tailored trousers, wide-leg pants, linen pants
  • Jeans; straight, wide, boyfriend, high-rise
  • Outerwear; trench coats, wool coats, puffers, denim jackets
  • Light jackets and blazers
  • Jumpsuits & co-ords
  • Seasonal pieces (spring dresses, winter coats, autumn knitwear)

Specific Clothing Accepted

  • Minimal wear only (no fabric thinning)
  • Modern silhouettes (high-rise jeans, tailored cuts, straight leg)
  • Neutral or popular color palettes (beige, cream, black, denim, sage, navy)
  • Natural or durable materials: cotton, linen, wool, cashmere, silk, premium denim
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Accepted categories

  • Sneakers (clean soles, minimal creasing)
  • Flats, loafers, ballet shoes
  • Heels (not scratched, not dented)
  • Boots & ankle boots
  • Sandals (straps intact, footbed clean)

Condition Requirements

  • Soles must be clean and not overly worn
  • No dents, peeling leather, or broken heels
  • Insoles must be hygienic and intact
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Refused Items

We refuse items that are unsellable, unhygienic, or unsuitable for resale — to protect both sellers and future buyers.

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Condition-Based Refusals

  • Lingerie, underwear, shapewear
  • Swimwear & beachwear (bikini, one-piece, rash guards)
  • Socks & tights
  • Homewear & pyjamas
  • Sport bras & gym underlayers
  • Luxury fine jewelry (gold, silver, diamonds, gemstones)
  • Tech accessories (smartwatch bands, phone cases)
  • Uniforms (hospital, corporate, school, workwear)
  • Promotional items (branded T-shirts, event merch)
  • Rigid suitcases, trolleys, rolling luggage
  • Dirty or unhygienic items
  • Items with strong odors (smoke, perfume, mold)
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Items We Cannot Return

  • Lingerie, underwear, shapewear
  • Swimwear & beachwear (bikini, one-piece, rash guards)
  • Socks & tights
  • Homewear & pyjamas
  • Sport bras & gym underlayers
  • Luxury fine jewelry (gold, silver, diamonds, gemstones)
  • Tech accessories (smartwatch bands, phone cases)
  • Uniforms (hospital, corporate, school, workwear)
  • Promotional items (branded T-shirts, event merch)
  • Rigid suitcases, trolleys, rolling luggage
  • Dirty or unhygienic items
  • Items with strong odors (smoke, perfume, mold)

Detailed Condition Examples

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Accepted Example Conditions

  • Clean Sézane blouse, freshly ironed, no fabric wear
  • COS wool coat with intact lining
  • Leather tote with gentle patina, no cracking
  • Veja sneakers with clean soles
  • Mango or Zara dress in “like new” condition
  • Vintage jewelry with functional clasp and original shine
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Refused Example Conditions

  • Puffer coat with deodorant stains under the arms
  • Knit dress with heavy pilling on sides
  • Faux leather bag with peeling straps
  • Shoes with flattened heels or scratches
  • Denim with frayed crotch or excessive fading
  • Jewelry with missing stones or rust
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Quick “Is This Eligible?”

Checklist

Perfect Match for Elegant Fashion

  • Is it clean, fresh-smelling, and iron-ready?
  • Is it fully functional — zippers, buttons, buckles?
  • Is it modern, on-trend, or timeless?
  • Is the material still in good condition?
  • Would I buy this second-hand myself?

If yes to all, it’s likely accepted.

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What Happens to Refused Items?

  • We price your clothes the way we want ours to be priced: with respect for the brand, the craft, and the community that keeps them alive.
  • When you sell through Kakoo Kakoo, you join a system built on clarity, speed, and trust, not algorithms and empty promises.

Your Next Step

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