This page is your complete reference to help you prepare a parcel that meets our quality standards.
By understanding what we accept and why we refuse certain items, you increase your acceptance rate, reduce waste, and help your clothes find a new life with someone who will love them again.
Luxury fine jewelry (gold, silver, diamonds, gemstones)
Tech accessories (smartwatch bands, phone cases)
Uniforms (hospital, corporate, school, workwear)
Promotional items (branded T-shirts, event merch)
Rigid suitcases, trolleys, rolling luggage
Dirty or unhygienic items
Items with strong odors (smoke, perfume, mold)
Detailed Condition Examples
Accepted Example Conditions
Clean Sézane blouse, freshly ironed, no fabric wear
COS wool coat with intact lining
Leather tote with gentle patina, no cracking
Veja sneakers with clean soles
Mango or Zara dress in “like new” condition
Vintage jewelry with functional clasp and original shine
Refused Example Conditions
Puffer coat with deodorant stains under the arms
Knit dress with heavy pilling on sides
Faux leather bag with peeling straps
Shoes with flattened heels or scratches
Denim with frayed crotch or excessive fading
Jewelry with missing stones or rust
Quick “Is This Eligible?”
Checklist
Perfect Match for Elegant Fashion
Is it clean, fresh-smelling, and iron-ready?
Is it fully functional — zippers, buttons, buckles?
Is it modern, on-trend, or timeless?
Is the material still in good condition?
Would I buy this second-hand myself?
If yes to all, it’s likely accepted.
What Happens to Refused Items?
We price your clothes the way we want ours to be priced: with respect for the brand, the craft, and the community that keeps them alive.
When you sell through Kakoo Kakoo, you join a system built on clarity, speed, and trust, not algorithms and empty promises.
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.